Privacy Policy

Personal Information We Collect

When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you navigate the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our Site, and data on how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using various technologies:

Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit this link.

Log Files: These files track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels: These electronic files record information about your browsing activities on the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect specific information from you. This includes your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" refers to Device and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect primarily to fulfill orders placed through the Site. This includes processing your payment information, arranging for shipping, and providing invoices and order confirmations. Additionally, we use Order Information to:

Communicate with you about your orders.

Screen orders for potential risks or fraudulent activity.

Provide you with information or advertising related to our products or services, under your preferences.

We use Device Information to help us screen for potential risks and fraud, including analyzing your IP address. We also use Device Information to enhance and optimize the Site, such as generating analytics on how our customers browse and interact with the Site and evaluating the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with third parties to assist us in using your Personal Information as described above. For example:

We use Shopify to power our online store. You can learn more about how Shopify handles your Personal Information by visiting their Privacy Policy.

We utilize Google Analytics to gain insights into how our customers use the Site. Google's practices regarding your Personal Information are outlined in their Privacy Policy. You can opt-out of Google Analytics here.

We may also share your Personal Information when required by applicable laws and regulations, in response to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

As detailed earlier, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative's educational page here.

To opt out of some of these services, you can visit the Digital Advertising Alliance's opt-out portal here.

Do Not Track

Please note that our Site does not change its data collection and use practices when it receives a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have certain rights regarding your personal information. You can request access to the personal information we hold about you and ask for corrections, updates, or deletion of that information. If you wish to exercise these rights, please contact us using the information below. We process your information to fulfill contracts we might have with you (e.g., when you place an order through the Site) or to pursue our legitimate business interests, as outlined above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records when you place an order through the Site unless you request its deletion.

Changes to This Privacy Policy

We may update this privacy policy periodically, reflecting changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at momentpickleball@gmail.com.